Quality of Experience in the context of mobile applications

Piotr Nawrocki; Adrian Śliwa

doi:10.7494/csci.2016.17.3.371

Authors

Piotr Nawrocki AGH University of Science and Technology, al. A. Mickiewicza 30, 30-059 Krakow
Adrian Śliwa AGH University of Science and Technology, al. A. Mickiewicza 30, 30-059 Krakow

DOI:

https://doi.org/10.7494/csci.2016.17.3.371

Keywords:

Quality of Experience (QoE), Quality of Service (QoS), mobile application, mobile device, Android system

Abstract

Mobile devices are among the most-popular means of browsing the Internet, sending and receiving e-mail, and sharing content on social networks. People use mobile devices and the applications installed on them in different situations throughout the day. In order to ensure that users are satisfied with a mobile application, its author has to ensure a high Quality of Experience level. The problem of automatic evaluation of the QoE parameter is a very interesting research area. Quality of Experience is a broad issue and requires the analysis of many aspects not only graphical user interfaces but also, inter alia, Quality of Service and user ratings.

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