Kiszka, Sabrina

• Managerial Economics Vol. 22 No. 1 (2021) - Articles
  Climate protection as an opportunity for banks to increase earnings and consumer trust
  Abstract  Kiszka&Hastenteufel.pdf
• Managerial Economics Vol. 21 No. 1 (2020) - Articles
  What do German bank customers want? The importance of customer expectations and the failure of the integral customer advisory service
  Abstract  PDF